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Team Access

Invite teammates to manage comments without sharing your YouTube credentials.

Go to Settings → Team Access →

Team Access lets you invite other people to help manage your CommentShark account without sharing your YouTube password or Google account. Delegates can accept an email invite and sign in with a magic link, and people who also have their own CommentShark channel can switch into delegated workspaces from their Profile page.

How invitations work

  • Go to Settings → Team Access in your dashboard
  • Enter the teammate's email address and choose their role
  • They receive an invite link by email — it expires after a set period
  • Once accepted, they can return through the Team Member Sign In page, or sign in normally and switch channels if they also have their own workspace
  • You can revoke access at any time from the same settings page

The person you invite does not need a YouTube channel or a CommentShark subscription of their own — they access your workspace through the delegation.

If you're a team member, not the channel owner

CommentShark accounts are created by the YouTube channel owner through Google sign-in. If you manage or work on a channel but are not the account owner, you cannot sign up directly — the owner needs to create the account first, then invite you from Settings → Team Access. You'll receive a magic link by email to accept the invite. No YouTube credentials or CommentShark subscription required on your end.

If you've already been invited and just need to log in again, use the Team Member Sign In page to request a fresh magic link.

Permission roles

There are three roles:

Team Access Roles

FeatureOwnerAdminEditorViewer
Reply to comments and moderate✓✓✓✗
Manage rules and automations✓✓✓✗
Manage team members✓✓✗✗
Manage profile settings✓✓✗✗
Upgrade, cancel, or manage billing✓✗✗✗
Delete the account✓✗✗✗

Important: only the channel owner can upgrade, cancel, or otherwise manage billing. Admins can manage the workspace and profile settings, but billing and account deletion stay with the owner.

Admin

Full access to the workspace — can manage rules, reply to comments, view insights, manage team members, and change shared profile settings like contact email, email preferences, timezone, and channel AI context. Admins still cannot upgrade, cancel, or otherwise manage billing, and they cannot delete the account.

Editor

Can manage comment rules, reply to comments, and view the activity feed. Cannot invite or remove team members, and cannot access billing or sensitive settings.

Viewer

Read-only access. Can browse comments, view rules, and see insights — but cannot take any actions or make changes. Useful for stakeholders who need visibility without the ability to modify anything.

Approval workflows for teams

When your rules are set to Approval Required mode, replies generated by AI or matched by rules go into an approval queue instead of posting automatically. Any Editor or Admin on the team can review, edit, and approve or reject items in the queue. This lets you run AI-assisted automation while maintaining human oversight — useful for agencies managing brand accounts.

Switching between channels

Each CommentShark account is linked to a single YouTube channel. If you own one channel and have been invited to manage others, you can switch between them from the Profile page. The My Channel Access section shows every channel you own or have been invited to, along with your role on each one. Click Switch to move to a different channel's workspace and your session updates instantly.

This section only appears when you have access to two or more channels. If you only have delegate access and no channel of your own, use the Team Member Sign In page instead.

Frequently asked questions

I manage a YouTube channel — how do I get access to CommentShark?+
CommentShark accounts are created by the YouTube channel owner through Google sign-in. If you manage or work on a channel but are not the account owner, you cannot sign up directly — the owner needs to create the account first, then invite you as a team member.

Once the owner has signed up, they can go to Settings → Team Access and invite you by email. You'll receive a magic link to accept the invite — no YouTube credentials or CommentShark subscription required on your end.

If you've already been invited and just need to log in again, use the Team Member Sign In page to request a fresh magic link.
Can I invite team members to manage my CommentShark?+
Yes! You can invite team members to help manage your CommentShark account without sharing your YouTube credentials. Go to Settings → Team Access to invite people by email. You can assign roles like Admin (full access except billing), Editor (can reply and manage rules), or Viewer (read-only). Team members will receive an invite link at their email address, and returning delegates can use the Team Member Sign In page to request a fresh login link later. Only the channel owner can upgrade, cancel, or otherwise manage billing.
Does CommentShark support multiple channels?+
Each CommentShark account is linked to one YouTube channel. If you own one channel and have been invited to manage others via Team Access, you can switch between them from your Profile page. If you only have delegate access and do not have your own connected channel, use the Team Member Sign In page to get a delegate magic link.
Does CommentShark support teams and agencies?+
Yes! CommentShark supports team collaboration for agencies and enterprise brands. You can invite team members to manage comments without sharing YouTube credentials. Features include role-based permissions (Admin, Editor, Viewer), approval workflows where team members review AI suggestions, and activity tracking to see who handled which comments.
Is CommentShark secure for enterprise use?+
CommentShark uses enterprise-grade security. We authenticate via OAuth 2.0 (we never see your password), use encrypted connections for all data, and comply with YouTube's official API policies. You can revoke access anytime via your Google Account settings.