Team Access lets you invite other people to help manage your CommentShark account without sharing your YouTube password or Google account. Delegates can accept an email invite and sign in with a magic link, and people who also have their own CommentShark channel can switch into delegated workspaces from their Profile page.
How invitations work
- Go to Settings → Team Access in your dashboard
- Enter the teammate's email address and choose their role
- They receive an invite link by email — it expires after a set period
- Once accepted, they can return through the Team Member Sign In page, or sign in normally and switch channels if they also have their own workspace
- You can revoke access at any time from the same settings page
The person you invite does not need a YouTube channel or a CommentShark subscription of their own — they access your workspace through the delegation.
If you're a team member, not the channel owner
CommentShark accounts are created by the YouTube channel owner through Google sign-in. If you manage or work on a channel but are not the account owner, you cannot sign up directly — the owner needs to create the account first, then invite you from Settings → Team Access. You'll receive a magic link by email to accept the invite. No YouTube credentials or CommentShark subscription required on your end.
If you've already been invited and just need to log in again, use the Team Member Sign In page to request a fresh magic link.
Permission roles
There are three roles:
Important: only the channel owner can upgrade, cancel, or otherwise manage billing. Admins can manage the workspace and profile settings, but billing and account deletion stay with the owner.
Admin
Full access to the workspace — can manage rules, reply to comments, view insights, manage team members, and change shared profile settings like contact email, email preferences, timezone, and channel AI context. Admins still cannot upgrade, cancel, or otherwise manage billing, and they cannot delete the account.
Editor
Can manage comment rules, reply to comments, and view the activity feed. Cannot invite or remove team members, and cannot access billing or sensitive settings.
Viewer
Read-only access. Can browse comments, view rules, and see insights — but cannot take any actions or make changes. Useful for stakeholders who need visibility without the ability to modify anything.
Approval workflows for teams
When your rules are set to Approval Required mode, replies generated by AI or matched by rules go into an approval queue instead of posting automatically. Any Editor or Admin on the team can review, edit, and approve or reject items in the queue. This lets you run AI-assisted automation while maintaining human oversight — useful for agencies managing brand accounts.
Switching between channels
Each CommentShark account is linked to a single YouTube channel. If you own one channel and have been invited to manage others, you can switch between them from the Profile page. The My Channel Access section shows every channel you own or have been invited to, along with your role on each one. Click Switch to move to a different channel's workspace and your session updates instantly.
This section only appears when you have access to two or more channels. If you only have delegate access and no channel of your own, use the Team Member Sign In page instead.
If you own several channels
Owning multiple channels works through the same Team Access system. Because each channel signs in as its own Google identity, they will not group themselves automatically. You invite yourself onto each one, and then a single login reaches all of them.
- Connect each channel separately with Google sign-in, picking that channel when Google asks which account to use
- While signed in to each channel, go to Settings → Team Access and invite your own email address as an Admin
- Accept each invite from your inbox
- Sign in once. The My Channel Access section on your Profile page now lists every channel with a Switch button, so there is no signing in and out
What to expect: switching is instant, but there is no single merged feed showing every channel's comments in one stream. You work in one channel's workspace at a time, which is usually what you want, since rules, tone, and approval queues are all per channel.
A common setup for people running several channels is to point every channel's contact email at the same inbox. Approval emails then all arrive in one place, each with Approve and Reject buttons you can click from the email itself. That inbox becomes your shared queue across channels, and you only open a channel's dashboard when you want to edit a reply before it posts.
Billing is normally one subscription per channel, and only the channel owner can manage it. Inviting yourself as an Admin gives you the workspace but not billing. If you are managing several channels and per-channel billing does not fit how you work, get in touch through the Contact Sales page and we'll sort out something that does.