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Team Access

Invite teammates to manage comments without sharing your YouTube credentials.

Go to Settings → Team Access →

Team Access lets you invite other people to help manage your CommentShark account without sharing your YouTube password or Google account. Each person logs in with their own Google account and can only do what their role permits.

How invitations work

  • Go to Settings → Team Access in your dashboard
  • Enter the teammate's email address and choose their role
  • They receive an invite link by email — it expires after a set period
  • Once accepted, they can log in with their own Google account and access your channel's CommentShark workspace
  • You can revoke access at any time from the same settings page

The person you invite does not need a YouTube channel or a CommentShark subscription of their own — they access your workspace through the delegation.

Permission roles

There are three roles, stored in the channel_delegates table with a delegate_role_enum type:

Admin

Full access to the workspace — can manage rules, reply to comments, view insights, manage team members, and change settings. The only thing Admins cannot do is manage billing (that stays with the channel owner).

Editor

Can manage comment rules, reply to comments, and view the activity feed. Cannot invite or remove team members, and cannot access billing or sensitive settings.

Viewer

Read-only access. Can browse comments, view rules, and see insights — but cannot take any actions or make changes. Useful for stakeholders who need visibility without the ability to modify anything.

Approval workflows for teams

When your rules are set to Approval Required mode, replies generated by AI or matched by rules go into an approval queue instead of posting automatically. Any Editor or Admin on the team can review, edit, and approve or reject items in the queue. This lets you run AI-assisted automation while maintaining human oversight — useful for agencies managing brand accounts.

One channel per account

Each CommentShark account is linked to a single YouTube channel. If you need to manage multiple channels, you'll need a separate CommentShark account per channel. Team members can be delegates on multiple channel workspaces at the same time, each with their own role.

Frequently asked questions

Can I invite team members to manage my CommentShark?+
Yes! You can invite team members to help manage your CommentShark account without sharing your YouTube credentials. Go to Settings → Team Access to invite people by email. You can assign roles like Admin (full access except billing), Editor (can reply and manage rules), or Viewer (read-only). Team members will receive an invite link at their email address.
Does CommentShark support multiple channels?+
Currently, CommentShark supports one YouTube channel per account. However, you can invite team members to manage your channel without sharing YouTube credentials. If you need to manage multiple channels, you'll need separate CommentShark accounts for each.
Does CommentShark support teams and agencies?+
Yes! CommentShark supports team collaboration for agencies and enterprise brands. You can invite team members to manage comments without sharing YouTube credentials. Features include role-based permissions (Admin, Editor, Viewer), approval workflows where team members review AI suggestions, and activity tracking to see who handled which comments.
Is CommentShark secure for enterprise use?+
CommentShark uses enterprise-grade security. We authenticate via OAuth 2.0 (we never see your password), use encrypted connections for all data, and comply with YouTube's official API policies. You can revoke access anytime via your Google Account settings.