Terms of Service

What CommentShark Does

CommentShark uses the YouTube Data API to provide comment management features for your YouTube channel. When you use CommentShark, the service will request specific permissions from Google to access your YouTube channel data.

CommentShark only uses the following permissions:

• View your basic channel information (videos, subscriber counts, comments)
• Post comments on your behalf when you explicitly request it

Important: Due to YouTube's OAuth permission structure, granting comment access technically allows broader channel permissions. However, CommentShark will never perform any action without your direct instruction. We will not make unsolicited changes to your channel, videos, or settings.

Revoking Access

You can revoke CommentShark's access to your channel at any time through Google's security settings:

Service Provider Information

CommentShark is operated from San Francisco, California, United States. These terms are governed by the laws of the State of California and applicable United States federal law.

Acceptance of Terms

By accessing and using CommentShark, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the service.

The following definitions apply throughout these terms: "you" and "your" refer to you, the user of CommentShark; "we", "us", and "our" refer to CommentShark; "the service" refers to the CommentShark platform and all related features.

YouTube Data API Compliance

CommentShark uses YouTube API Services and complies with YouTube's Terms of Service. By using CommentShark, you also agree to be bound by YouTube's Terms of Service and Google's Privacy Policy.

Authentication & Cookies

CommentShark uses JSON Web Tokens (JWT) for user authentication. Google's OAuth authentication service may use cookies during the login process. By using CommentShark, you consent to this authentication mechanism. For more details, see our Privacy Policy.

Intellectual Property

Unless otherwise stated, CommentShark owns all intellectual property rights for the service and its contents. All rights are reserved. You may use CommentShark for your personal or business YouTube channel management subject to these terms.

You must not:

• Republish, sell, rent, or sub-license CommentShark's content
• Reproduce, duplicate, or copy material from CommentShark
• Redistribute content from CommentShark (unless specifically made for redistribution)
• Reverse engineer, decompile, or attempt to extract source code

User Responsibilities

You are responsible for all activities that occur under your account and for any comments posted through CommentShark. You agree to:

• Comply with YouTube's Community Guidelines and Terms of Service
• Not use CommentShark for spam, harassment, or abusive purposes
• Not attempt to circumvent any service limitations
• Keep your account credentials secure

AI-Powered Features

About AI Features:

• AI-powered features use machine learning models that may occasionally produce incorrect, unexpected, or inappropriate results
• AI classification may incorrectly match or fail to match comments that should trigger your rules
• AI-generated replies may not always reflect your intended tone, message, or brand voice
• AI outputs are not reviewed by CommentShark staff before being suggested or posted

Autonomous Execution Mode:

When you enable "Auto-execute" mode for rules using AI features, CommentShark will automatically post replies, delete comments, or take moderation actions without your manual review. By enabling autonomous AI actions, you:

• Accept full responsibility for all actions taken by the AI on your behalf
• Acknowledge that AI may make errors that could affect your channel's reputation or violate YouTube's policies
• Agree that CommentShark is not liable for any consequences resulting from autonomous AI actions
• Understand that you cannot hold CommentShark responsible for any damages, account penalties, or other negative outcomes

Recommendation: We strongly recommend using "Needs approval" mode for rules with AI features until you are confident in how the AI handles your specific use case.

Service Availability & Beta Status

We endeavor to ensure the information and functionality on CommentShark is accurate and available, but we do not warrant its completeness, accuracy, or uninterrupted availability.

Limitation of Liability

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to CommentShark and its use. This disclaimer does not:

• Limit or exclude liability for death or personal injury resulting from negligence
• Limit or exclude liability for fraud or fraudulent misrepresentation
• Limit any liabilities in any way that is not permitted under applicable law
• Exclude any liabilities that may not be excluded under applicable law

CommentShark is provided free of charge. To the extent permitted by law, we will not be liable for any loss or damage arising from your use of the service.

Indemnification

You agree to indemnify and hold CommentShark harmless from any claims, damages, or expenses arising from your use of the service, your violation of these terms, or your violation of any third-party rights, including YouTube's policies.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by posting the updated terms on this page with a new "Last Updated" date. Your continued use of CommentShark after changes constitutes acceptance of the updated terms.

Termination

We reserve the right to suspend or terminate your access to CommentShark at any time for violations of these terms or for any other reason at our discretion. You may terminate your use of CommentShark at any time by revoking access through Google's security settings.

Contact Information

If you have questions or concerns about these Terms of Service, please contact us at admin@commentshark.com