Automation recipe · course questions
Best for
Creators who teach a skill and offer a course, cohort, workshop, paid newsletter, membership, or other structured learning product.
Recommended action
AI-generated reply
Start in approval mode so you can inspect real matches before anything posts.
The rule boundary
Match one job, leave nearby comments out
AI intent matching handles questions such as “do you have a class?” and “where can I learn this properly?” without treating every mention of learning as a sales lead.
| Match type | AI intent matching |
|---|---|
| Starter condition | the commenter is asking whether the creator teaches this topic, what the course includes, how to enroll, or whether it is suitable for them |
| Action mode | AI-generated reply · Needs approval |
Make it yours
Edit the facts, then preview the reply
The fields below are placeholders for your channel. The preview updates as you type; nothing is posted or saved by this page.
“Do you have a course that teaches this from the beginning?”
Happy to help — [course name] covers this topic here: [course URL]. [verified course detail]
Add your own values for Course or offer name, Enrollment link, Course fact to enable the draft handoff.
The draft opens in CommentShark's Comment Assistant. Review the rule, accept the product disclaimer, and save it under your own account when it fits your channel.
The draft uses this instruction to guide a fresh reply; the public example above is a starting point you can copy or adapt.
Use real comments to calibrate
What should match and what should not
Examples are guardrails, not a promise that every comment will be classified correctly. Review your own channel language before enabling a rule.
Good matches
Do you have a course for learning this from scratch?
The viewer asks whether there is a structured learning path.Where can I enroll in your editing workshop?
This is a direct enrollment question.Is your class suitable if I have never used this software?
The viewer asks about fit using a fact the creator can provide.
Keep out
I enrolled but cannot access lesson three.
Access support needs a human and account context.Can you personally review my project?
A custom service request is not a course FAQ.How much does the course cost right now?
Pricing changes and should be answered with current verified information.
Why this structure works
A useful answer needs a useful boundary
- It answers the learning question before mentioning the offer, keeping the comment useful to people who are still deciding.
- It uses creator-supplied facts and explicitly avoids inventing pricing, outcomes, or guarantees.
- Approval mode is appropriate for questions where “fit” can mean different things to different viewers.
Setup path
Configure it in three deliberate passes
The recipe page is a planning and preview tool. CommentShark does not post or save anything until you open the editor, review the draft, and save it under your own account.
- 1
Write down the facts
Provide the offer name, current link, level, format, and any public prerequisites you want the assistant to use. Do not add claims you cannot support.
- 2
Keep billing and support out
Review the first matches and refine the intent so account access, refunds, payment failures, and personal coaching requests stay with a human.
- 3
Use approval before autonomy
Approve a representative sample, then decide whether the most predictable FAQ subset can run autonomously while nuanced fit questions remain in review.
Before you enable it
Quick safety checks
- Do not promise a result, income, job, transformation, or refund that is not part of your public terms.
- Keep enrollment links and course facts current; stale information is worse than a short human reply.
- Route account-specific, payment, access, and accommodation questions to the support path you actually provide.
Questions creators ask
Frequently asked questions
Can the rule answer course pricing questions?
It can help draft a response when you provide a current, verified price, but pricing and billing questions are safer in approval mode. Do not place a price in the rule if it changes frequently.
How do I keep the reply from sounding like a sales pitch?
Answer the viewer’s learning question first, use one relevant course fact, and avoid urgency or outcome claims. Approval review lets you edit replies that need more context.
Should existing students use this rule?
No. Comments about access, billing, refunds, or a student’s account should be excluded and handled through your real support process.