Automation recipe · product questions
Best for
Product reviews, gear walkthroughs, beauty tutorials, cooking channels, and any video where viewers ask about an item shown on screen.
Recommended action
Fixed reply template
Start in approval mode so you can inspect real matches before anything posts.
The rule boundary
Match one job, leave nearby comments out
Use specific purchase phrases for a low-ambiguity first rule. Add only phrases that your own viewers use; a bare “link” can match comments that are not asking you for a product link.
| Match type | Text phrase matching |
|---|---|
| Starter condition | \b(where can i buy|where to buy|link please|drop the link|where did you get|what is the link|what model)\b |
| Action mode | Fixed reply template · Needs approval |
Make it yours
Edit the facts, then preview the reply
The fields below are placeholders for your channel. The preview updates as you type; nothing is posted or saved by this page.
“Where can I buy the camera you use?”
Good eye — that’s [product name]. You can find it here: [product link]. [affiliate disclosure, if applicable]
Add your own values for Product name, Product link, Disclosure, if applicable to enable the draft handoff.
The draft opens in CommentShark's Comment Assistant. Review the rule, accept the product disclaimer, and save it under your own account when it fits your channel.
Use the visible {{field}} tokens to keep creator facts editable.
Use real comments to calibrate
What should match and what should not
Examples are guardrails, not a promise that every comment will be classified correctly. Review your own channel language before enabling a rule.
Good matches
What lens is that? Link please!
The viewer identifies the item and asks for a link.Where did you get the microphone in this video?
This is a direct purchase or source question.What model of keyboard are you using?
A model question can be answered with the video’s item link.
Keep out
The link in the description is broken.
This needs a human check of the URL, not an automatic product pitch.I bought the same lens and it broke after a week.
A product complaint should be handled with context and care.Can you link the study you mentioned?
This asks for a source, so use the resource-link recipe instead.
Why this structure works
A useful answer needs a useful boundary
- It answers the question the viewer actually asked before adding any context.
- It keeps the product name and destination together, which reduces the chance of sending someone to a generic homepage.
- It leaves the disclosure in the same reply as the recommendation when one is required.
Setup path
Configure it in three deliberate passes
The recipe page is a planning and preview tool. CommentShark does not post or save anything until you open the editor, review the draft, and save it under your own account.
- 1
Scope the item first
Create one rule per product or a tightly related product group. If a channel covers many unrelated items, use specific videos or a separate rule so a camera link cannot appear under a cooking video.
- 2
Review the first matches
Leave the rule in approval mode while you check whether your phrases catch real product questions and miss complaints, broken-link reports, and requests for unrelated sources.
- 3
Add the final facts
Replace every bracketed field with a URL and wording you have verified. The recipe cannot know which product appeared in a particular video unless you provide it.
Before you enable it
Quick safety checks
- Verify the destination and product name for each video scope before posting.
- Keep a clear affiliate or sponsorship disclosure in the reply when applicable to your relationship with the product.
- Do not use a generic reply for comments that report a safety issue, defect, or refund problem.
Questions creators ask
Frequently asked questions
Can this recipe choose the right product automatically?
The recipe supplies a rule draft, but it cannot verify which item is in each video. Add the exact product facts and use video scope or separate rules when products differ.
Should product-link replies post automatically?
Start in approval mode. After you have reviewed real matches and confirmed the links, a narrow, high-confidence rule may be a candidate for autonomous execution. Complaints and ambiguous questions should remain human-reviewed.
Where should an affiliate disclosure go?
Put a clear disclosure in the same comment reply as the affiliate recommendation when one is required. Check the rules that apply to your audience and commercial relationship before enabling the rule.