Automation recipe · coupon questions
Best for
Creators with a current creator code, launch offer, affiliate promotion, or shop discount that viewers ask about in public comments.
Recommended action
Fixed reply template
Start in approval mode so you can inspect real matches before anything posts.
The rule boundary
Match one job, leave nearby comments out
These phrases identify a question about a promotion. Avoid matching generic mentions of “discount” when the viewer is discussing someone else’s offer or a past purchase.
| Match type | Text phrase matching |
|---|---|
| Starter condition | \b(?:is there|do you have|can you (?:share|provide)|where can i find|where do i (?:enter|use|put)|what (?:is|'s) the)\b[^.!?]{0,80}\b(?:coupon(?: code)?|promo code|discount code|creator code|creator discount|offer code|code)\b |
| Action mode | Fixed reply template · Needs approval |
Make it yours
Edit the facts, then preview the reply
The fields below are placeholders for your channel. The preview updates as you type; nothing is posted or saved by this page.
“Do you have a discount code for this?”
The current code is [coupon code] for [what the offer covers]. Use it here: [offer URL]. [expiry or terms note]
Add your own values for Coupon code, Offer details, Offer link, Expiry or terms note to enable the draft handoff.
The draft opens in CommentShark's Comment Assistant. Review the rule, accept the product disclaimer, and save it under your own account when it fits your channel.
Use the visible {{field}} tokens to keep creator facts editable.
Use real comments to calibrate
What should match and what should not
Examples are guardrails, not a promise that every comment will be classified correctly. Review your own channel language before enabling a rule.
Good matches
Is there a promo code for the planner?
The viewer asks for a code tied to the product in the video.Do you have a creator discount for this camera bag?
This is a direct question about a creator-specific offer.Where do I enter the CHANNEL10 code you mentioned?
The viewer needs the destination or application details for a known code.
Keep out
That old discount code no longer works.
This is an issue report; confirm the promotion before responding.The video’s discount is not worth the extra shipping.
The comment is feedback, not a request for the current code.Does this work with student discounts too?
Eligibility needs a factual policy answer, not the creator code template.
Why this structure works
A useful answer needs a useful boundary
- It puts the code and what it covers in the same sentence, reducing ambiguity.
- It makes expiry and terms a required creator-supplied field rather than an invented promise.
- It starts in approval mode, which is appropriate for a fast-changing promotion.
Setup path
Configure it in three deliberate passes
The recipe page is a planning and preview tool. CommentShark does not post or save anything until you open the editor, review the draft, and save it under your own account.
- 1
Write the offer as it exists
Confirm the current code, what it covers, where it works, and its terms with the merchant or your own shop. Leave a field bracketed until you can verify it.
- 2
Limit the video scope
If the offer belongs to one launch or product, apply the rule only to the related videos. This prevents a stale code from spreading across your channel.
- 3
Review every match
Keep approval mode on while you watch for expired-code reports, policy questions, and comments about unrelated discounts.
Before you enable it
Quick safety checks
- Never fill in a percentage, date, or eligibility claim that you have not confirmed.
- Pause or update the rule as soon as the promotion changes or expires.
- Handle refund, billing, and failed-code complaints separately from the promotional reply.
Questions creators ask
Frequently asked questions
Can the recipe update an expired coupon automatically?
No. The code and terms are creator-supplied fields. Keep the rule in approval mode and update it when the promotion changes.
What should I say when I do not have a coupon code?
Do not use this rule. Answer those questions with a truthful human-written response or create a separate rule that points to current public pricing without implying a discount.
Should I include affiliate or sponsored disclosure?
If your relationship with the offer requires disclosure, include clear wording in the reply and follow the requirements that apply to your audience and promotion.